IT Support
Information technology is becoming more and more complex, putting increasing demands on your resources and time. It is very important that all the paradigms of the IT resources are fully integrated to deliver a smooth functioning of your organization. To maintain a smooth flow, to ensure that the systems are running correctly at peak times, to deliver prompt solutions, to maximize the productivity and efficiency, IT support is an inevitable element in an organization.As one of the best it support companies in UAE we understand the customer IT Solution requirements and provide optimal solutions that matches their business.
Many businesses are trying to stay ahead on the race and don’t have time to think about the IT support strategy. But a strong plan for support should be a part of your organization infrastructural plan. Support is crucial because if any IT issue arises due to any glitch, the end users expect the support to get their issues resolved.
Reliable and scalable support to your Business with vector Digital Systems.
Vector Digital Systems believes that giving the right support and tools could help the employees do their jobs. With the services and tools our professionals ensure your system is running smooth and error free. We view each support incident as crucial and provide the resolution on time without affecting the business environment. Since we believe an hour of lost productivity is crucial for us.
The portfolio of our services are meant to offer you a comprehensive IT support services. It comprises of Data recovery, Business Relocation, Desktop Support, IT AMC Service, and Remote Support.
On-Call IT Support
Time and Quick on-call IT Support is essential for every business.If you don’t a have a support team in-house and you want a quick support we are here to help.Just email us on Support@infobits.ae we will rectify your issues without any advance payment. The support is completely per hour basis [100 AED/ Hour] with a minimum charge of 100 AED.If a situation arises the issue cannot sort out remotely and a Site Engineer Visit required then charges and detail will inform you prior. You have the convenience to transfer the payment either by PayPal or Bank Transfer.
In any business point of view time is the important factor. How quick you or your employee recover from an IT related issue, directly related to his/her productivity.We understand it will and provide you with a quick support with just an email confirmation. The invoice and payments can settle later.
Data Recovery:
Remember your data is susceptible to attacks. If your systems is showing any discrepancies while trying to access your data then it seems that your data is vulnerable to any virus attacks. It may be that your data is deleted accidentally or it became corrupted. These kinds of situations points out to the importance of Data Recovery solutions. We employ advanced data recovery tools and recovery software to retrieve, no matter how important your data is.
Business Relocation:
In order to expand the business or to upgrade the existing facilities and equipment or to reduce the cost or more companies might have several reasons to opt for a location change. We are specialized in helping the business to make a shift to the new business location. We are able to help the business to relocate their telecommunications systems and IT infrastructure. Not only are the relocation services provided we manage and integrate the systems as well. With years of experience in this arena, we are reputed as the best business relocation providers.
Desktop Support:
an enterprise with an IT infrastructure, the role the desktop support provides has a crucial value in the business. It simply the enhances the productivity and efficiency in a much better way. In a more refined way, it is the center point of contact for all the technical assistance to the end users in a computing atmosphere. We are experienced in providing Desktop Support to various clients. With the scalable and reliable support services, we are counted as the number one Desktop Support service provider. By making sure all the applications are up to date and through installing the latest updates we keep a vigil on your systems always.
IT AMC Service:
We make sure all your IT Infrastructure resources and operations are working in tune with your needs. Our AMC service ensures a proper maintenance and support to the systems by keeping it in a consistent way. The services we offer are like an in-house IT department and it assures that it will not have a direct influence on the speed, quality and accuracy. Our AMC planning and strategy is straightforward and simple.
Remote Support:
The remote support we provide include the solutions and fixes to the systems that are residing in a remote location while keeping your data safe behind the firewall. Due to the wide range of remote services we are offering, we are reckoned as the best remote support provider. The service extends in providing support to network setup, hardware and software updates, application installation, trouble shooting, Anti-virus and malware installation using the trust worthy software tools and software. The monitoring and support is entirely managed through remote support by making sure your data is safeguarded with you. It reduces your extra overhead and complexity in maintaining your systems through onsite management.
Experience the feel of support in a safe, reliable and scalable way
The IT support we deliver are highly flexible. It allows you to have a smooth and flawless operation satisfying all types of users. The key features that our support is indeed a necessity is that, our experts are able to find solutions in multi-computing platforms such as Windows (all versions), Linux, MAC, IOS and Android in quick time.
Keep aside your concern on data security.
Your data is safe with you. With our remote support, we keep an eye on our agents of their actions, so you will have detailed report on the actions they have executed.
Making a Difference
In the end, delivering great support is something that reflects our company’s ethical values and of the professionals working behind us. We are really happy that we made the difference in bringing smiles to your organization. It is something that makes your employees relax by offering them a cool working environment in a busy schedule. For us it is really making a difference.
As a leader in the IT infrastructure solutions and the telephony systems, we are able to meet the client needs and requirements in detail. Our proven strategies make sure that each and every concern is addressed in terms of productivity and outcomes.
Let’s look at what’s with us.
Contact us now for a smooth and trouble free experience. If it seems that your organization needs IT support and other services. We are very much happy to assist in designing and implementing a well support plan for your organization.